Shipping & Delivery
We offer free shipping service throughout New Zealand with DHL or Fed Ex. We currently do not offer any shipping service to Great Barrier Island, Stewart Island, Chatham Islands and any other remote Mainland Islands. We ship products Monday to Friday with dispatch at 2:30 pm. Orders placed on the weekend will be dispatched the following Tuesday.
The service includes:
- Tracking
- Free Express Shipping 2-3 Business Days for Auckland and 3-4 Business days for the rest of NZ – extra 2 days for Rural
We do not allow shipping to:
- Hotels/Motels
- Freight Forwarding Addresses
- P O Boxes
All the above order handling and delivery timeframe information are for reference only. Late handling or order delays might be caused by any of the below reason(s):
- Payment Issues
- Address Issues
- Stock Availability
- Seasonal Backlog
- Weather Issues
- Any Uncontrollable Factors
If you have any further questions regarding delivery information please contact us through the “Contact Us” page in the footer.